Be reassured that we at RoleplayUK have been providing professional actors and theatre based solutions to our customers for nearly 20 years.  We have established emergency protocol to manage last minute problems as well as the systems and procedures to monitor and manage both service delivery and individual actor performance.

We demand a high level of professionalism from our actors.  Actors contracted by RoleplayUK must adhere to standards of conduct set out in their engagement contracts.  During the period of any assignment, actors are contractually bound to comply with clauses covering confidentiality, control, feedback, absenteeism and complaints procedures, all of which are stringently monitored by RoleplayUK in conjunction with their clients.

You always respond to the feedback we give you regarding the actors and I feel secure knowing you will resolve any problems as quickly as you can.

Senior Learning & Development Officer, Border & Immigration Agency