Training That's Remembered

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admin — Mon, 26 Oct 2009 14:55:12 +0000

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Serco: National Staff Conference

master — Tue, 22 Sep 2009 23:13:08 +0000

Requirement:

The assurance director at Serco briefed RoleplayUK to raise awareness of the company’s values and corporate responsibility efforts at its national conference.

Solution:

In consultation with Serco’s Director of Assurance we took Wiltons Music Hall, as inspiration for our theme, ‘comparing modern day corporate responsibility with Victorian philanthropy’. We included morality songs, moving monologues, heart-wrenching melodrama and direct challenges to the audience to form an interactive, entertaining and above all, sincere platform for Serco’s messages.

Retirement Villages – Conference

master — Tue, 22 Sep 2009 23:12:00 +0000

Requirement:

To engage delegates in an interactive event that would develop team building across regional sites, develop the company vision and explore the values of the Company in an entertaining and energising way.

Client – Bexley College

master — Tue, 22 Sep 2009 23:10:06 +0000

Requirement:

Bexley College wanted to develop their ongoing commitment to customer service and provide a team building experience for all of their staff, from car park attendant to senior management. This was to be a one off event.

Read more on Client – Bexley College…

Client – Investment Bank

master — Tue, 22 Sep 2009 23:08:38 +0000

Requirement:

A major Investment bank wished to enhance the global training for their management teams and felt it needed a training tool that would genuinely reflect their environment and their challenges.

Read more on Client – Investment Bank…

Client – Fire & Rescue Services Nationwide

master — Tue, 22 Sep 2009 23:07:51 +0000

Requirement:

As part of the Fire and Rescue Services Assessment and Development Centres candidates are required to undertake a number of roleplays. They are either a one on one roleplay or a multiple roleplay where there are a number of characters involved. Many of the Fire Services have chosen to use professional actors to portray the various roles to give a realistic and consistent performance.

Client – Wickes

master — Tue, 22 Sep 2009 23:06:21 +0000

Requirement:

Wickes intended to run a UK-wide “Coaching for Performance Development Programme for 176 managers of DIY retailer Wickes.

Solution:

To get a genuine response from delegates, our Creative Director toured stores to interview deputy managers to get under the skin of an average employee. Wickes held a training day so that the actors could engage with the company and its culture before delivering the roleplays, looking at the behaviour of the characters involved in consultation with Wickes HR team.

Client – RMD

master — Tue, 22 Sep 2009 23:04:29 +0000

Requirement:

RMD Kwikform needed to address some of their global training issues and wanted a solution that would combine technical product knowledge with sales training.

Solution:

In consultation with the RMD sales team RoleplayUK produced a creative concept and an agreed schedule for the production of three training videos.
The scripts were specific to RMD Kwikform’s culture and contained scenarios that reflected ‘real life’ situations faced by the sales team. The videos were consciously directed and structured to highlight learning points and illustrate both good and bad sales practices for discussion in the training room.

Client – Cambridge Assessment

master — Tue, 22 Sep 2009 23:03:08 +0000

Requirement:

To celebrate their cultural diversity and demonstrate their commitment and compliance to Diversity Legislation the Cambridge Assessment Team wanted an interactive solution that would support their awareness programme and help staff to change and challenge inappropriate behaviour.

SERCO Annual Awards Ceremony

master — Tue, 22 Sep 2009 22:47:41 +0000

IVCA Clarion Award 2007 – Highly Commended

Requirement:

To reflect Serco’s corporate responsibility and company values the organisation holds an annual awards ceremony to recognise and celebrate individual employee contributions to local communities and the environment.